Terms and Conditions
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Welcome to Putumayam! By accessing or using our website (www.putumayam.my), you agree to comply with and be bound by the following terms and conditions. Please review them carefully before proceeding.
General Information
This website is operated by Putumayam, located at 27-1, Jalan Desa, Taman Desa, 58100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. By placing an order on our website, you affirm that you are at least 18 years old or have parental consent to make purchases.
Product Information
We strive to provide accurate descriptions and images of our products. However, slight variations in appearance, size, or color may occur. All products listed are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.
Orders and Payments
Orders are confirmed upon receipt of full payment. Accepted payment methods are detailed at checkout. If your payment fails or is incomplete, we reserve the right to cancel your order. An order confirmation email will be sent after successful payment.
Shipping and Delivery
We offer free shipping across Malaysia. Delivery timelines are outlined in our Shipping Policy. Putumayam is not responsible for delays caused by external factors, such as courier service disruptions or natural calamities.
Cancellation and Refunds
Cancellation requests must be submitted within 12 hours of placing the order. Refunds are subject to our Refund & Cancellation Policy.
Liability
Putumayam is not responsible for misuse or improper handling of purchased products. Our liability is limited to the value of the purchased products.
Changes to Terms
We reserve the right to modify these terms at any time. Updates will be reflected on this page.
